What does IANAG mean? Why are you called I Am Not A Geek Supplies?
HAHA! Great question! I was having a really hard time coming up with a business name I loved. My husband’s company “I Am Not A Geek” has been around for many years and deals with different computer issues. He started working for a mainstream company as a software engineer and was no longer using his site. We talked and he said I could go ahead and set it up for my business. A couple weeks later he changed his mind (iamnotageek.com WAS his baby so I kind of understand) and by that time I already had quite a following on Facebook. To be frank, I was just too lazy to change it at that point so I stuck “suppplies” at the end and viola! I Am Not A Geek Supplies was born. The IANAG part is just the acronym for a terribly long name. Plus, I am kind of a geek, so its a little fitting.
Do you offer yardage?
YES! I do offer drop shipping for yardage. I offer 30% discount on yardage and drop ship it directly to you from the manufacturer. There is a minimum of 10 total yards and may be mixed. The cost of shipping is free! Please use the Contact Us form if you would like to order yardage.
Do you sell HTV or permanent sticky vinyl?
Not currently, but we are working to get some.
What is a pre-order?
A preorder is basically ordering an item before it is available in ready to ship. I typically leave pre-order items up for a week and then take the listing down and purchase the items. It takes about a week for manufacturing, another week for shipping to me, and another 1-2 weeks for me to sort and ship it to you. It usually will take 4-6 weeks for a preorder item to be received by you. All preorder items should be purchased in one order WITHOUT ready to ship items. If you order ready to ship items in the same order as pre-order items, I assume you did it on purpose because you want to save on shipping and ALL items will ship together when your pre-order item(s) arrive.
Is your vinyl washable?
YES! You can absolutely wash it! Just don’t get it wet or feed it after midnight…. just kidding you can wash it whenever your heart desires (see there is the geek in me peeking out). But seriously:
- Wash in COOL water
- Do NOT use bleach, bleach alternatives, oxiclean, or stain removers on ANYTHING that is being washed with your item.
- If you need to treat a stain on your item, do it by hand. Treat just the stained area, and rinse will before laundering.
- Do NOT use softeners in your wash that contains your items.
- Lay flat or hang to dry.
What size does your vinyl come in?
A roll is 12in X 52in and a sheet is 9in X 12in. All rolls and sheets are cut by hand. Imperfections in cutting can occur and a cut may be off by a small amount. Unless it is significant, refunds/exchanges will not be made.
How do returns work?
Currently, IANAG does not do returns, refunds, or exchanges unless there is a problem with your order. If you do feel there is a problem you can email: firstname.lastname@example.org to discuss it.